Stake Privacy Policy

This Privacy Policy governs the collection, processing, storage, protection, disclosure, and deletion of personal data belonging to users of Stake in Canada. All personal information gathered through this platform is handled in accordance with applicable Canadian data protection legislation. No personal data is processed without the explicit consent of the individual concerned. Users are encouraged to review this document carefully before accessing or continuing to use the platform’s services. The current version of this policy supersedes all prior versions and applies to all registered and visiting users.

What Personal Information Is Collected

Stake Canada may collect the following categories of personal data from users:

• Full legal name and date of birth;
• Government-issued identification documents;
• Contact details, including email address and phone number;
• Residential address;
• Financial account information used for deposits and withdrawals;
• Transaction history and account activity;
• Device identifiers, IP addresses, and technical usage data.

Purpose of Data Collection

Personal information is collected strictly for the following purposes:

• Verifying user identity in accordance with regulatory requirements;
• Maintaining and administering user accounts;
• Processing financial transactions securely;
• Complying with anti-money laundering (AML) and responsible gambling obligations;
• Improving platform functionality and user experience;
• Communicating relevant updates, promotions, and service notifications.

Security Measures

Stake Canada applies both technical and organizational safeguards to protect personal data from unauthorized access, loss, or disclosure. These include:

• Encryption of data in transit and at rest;
• Restricted access controls for internal personnel;
• Regular security audits and vulnerability assessments;
• Secure data storage protocols.

User Rights

Registered users hold the following rights regarding their personal information:

• The right to access their data held by the platform;
• The right to request corrections to inaccurate or outdated information;
• The right to withdraw consent for non-essential data processing;
• The right to request deletion of their personal data, subject to legal retention obligations.

Personal data collected through the Stake platform is used exclusively for lawful, defined, and transparent purposes. No information is processed in a manner inconsistent with the purposes disclosed at the time of collection.

Account Management

User data is necessary for the creation, verification, and ongoing administration of individual accounts. This includes identity verification, account authentication, and the management of user preferences.

Transaction Processing

Financial data is processed to facilitate deposits, withdrawals, and the reconciliation of account balances. This processing is essential to the delivery of the platform’s core services.

Regulatory Compliance

Certain personal data is retained and processed to satisfy obligations under Canadian law, including:

• Anti-money laundering (AML) regulations;
• Know Your Customer (KYC) requirements;
• Responsible gambling protocols;
• Reporting obligations to regulatory bodies.

Service Optimization and Analytics

Aggregated and anonymized usage data may be analyzed to improve platform performance, identify technical issues, and enhance the overall user experience. This analysis does not involve the use of personally identifiable information in any way that could identify an individual user.

Marketing Communications

With explicit user consent, personal information may be used to send relevant promotional content, platform updates, and personalized offers. Users retain the right to opt out of marketing communications at any time by updating their account preferences or contacting customer support.

Legal and Dispute Resolution

Data may be processed when necessary to enforce the platform’s terms and conditions, investigate suspected fraud, or respond to lawful requests from regulatory or law enforcement authorities.

Stake Canada provides users with clearly defined procedures for accessing, correcting, and managing their personal data in accordance with Canadian privacy law.

Requesting Access to Personal Data

Users may submit a formal request to access the personal information held about them. Upon verification of identity, the platform will provide a summary of the data on file within a reasonable timeframe as required by applicable law.

Correcting or Updating Information

If a user identifies inaccuracies in their personal data, a correction request may be submitted through the account settings panel or by contacting the customer support team directly. The following types of information may be updated:

• Contact details, including email address and phone number;
• Residential address;
• Payment account information;
• Communication preferences.

Data Removal Requests

Users may request the deletion of their personal data, subject to the platform’s obligations to retain certain records under Canadian regulatory requirements. Requests for data removal will be assessed individually, and users will be notified of the outcome.

Consent for Security Verification

During identity or security checks, users consent to the processing of personal data necessary to complete those verifications. This may include submission of government-issued identification documents and proof of address.

Payment Data and Third-Party Processors

Payment information is processed through regulated third-party electronic service providers. These providers are bound by strict contractual and regulatory obligations to protect user financial data. Stake Canada does not store full payment card details on its own systems. By using the platform’s payment services, users acknowledge that their financial data will be transmitted to authorized processing partners in accordance with this policy.

Age Verification

The platform cannot independently confirm a user’s age without supporting documentation. As part of the Know Your Customer (KYC) process, users may be required to submit valid, government-issued identification to verify that they meet the minimum age threshold. Accounts that cannot be verified as belonging to an adult are subject to suspension or permanent closure.

Parental and Guardian Rights

If a parent or legal guardian believes that a minor has registered an account or provided personal information to the platform without authorization, they may contact the customer support team to request:

• The immediate suspension or deletion of the minor’s account;
• The removal of all personal data associated with that account.

All such requests will be handled with priority and in strict accordance with applicable Canadian privacy legislation. Documentation confirming the requester’s parental or guardian status may be required to process the request.

Personal data collected through the Stake platform may be transferred to, stored in, or processed in countries other than Canada. Such transfers may occur when the platform engages with international partners, affiliates, technology providers, or regulatory bodies located outside of Canadian jurisdiction.

Basis for International Transfers

By registering for an account and using the platform’s services, users expressly consent to the transfer of their personal information to jurisdictions that may have different data protection standards than those applicable in Canada. These transfers are carried out solely for the purposes described in this policy.

Safeguards Applied to Cross-Border Transfers

Stake Canada takes reasonable steps to ensure that all agents, partners, and affiliates who receive personal data in other jurisdictions are contractually bound to maintain confidentiality and apply appropriate data security standards. Specific safeguards include:

• Contractual clauses requiring recipients to protect personal data in accordance with standards equivalent to those in Canada;
• Vetting of third-party partners prior to the establishment of data sharing arrangements;
• Ongoing monitoring of compliance with data handling obligations.

Users who have concerns about international data transfers may contact the platform’s privacy team for further information regarding the countries involved and the safeguards in place.

This legal disclaimer forms part of the Privacy Policy and defines the specific legal framework governing the relationship between Stake Canada and its users with respect to the collection and processing of personal data.

Scope and Application

The disclaimer serves to clarify or modify the scope of certain provisions within this policy, establishing a defined legal regime applicable to users who have accepted the policy through any of the following means:

• Electronic signature or confirmation during account registration;
• Ratification of the policy by continued use of the platform’s services;
• Formal acceptance as part of a written or digital agreement with the platform.

Effect of Acceptance

Once a user has accepted this Privacy Policy through any of the means described above, all provisions contained herein become legally binding. The accepted version of the policy takes precedence over any previous iterations. Users who do not agree with the terms of this policy are advised to discontinue use of the platform and may request the deletion of their account and associated personal data through the standard process outlined in this document.

Cookies are small text files placed on a user’s device by a website during a browsing session. The Stake platform uses cookies to support the technical operation of the site and to improve the quality of the user experience.

How Cookies Are Used

Cookies are deployed on the platform for the following purposes:

• Collecting statistical data on site traffic and user behaviour;
• Analyzing browsing patterns to support platform improvements;
• Personalizing content and interface settings based on individual user preferences;
• Optimizing page load times and overall site performance.

Cookie Storage Period

Cookies placed by the platform are stored on the user’s device for a period of up to one year from the date of installation. After this period, cookies are automatically deleted or require renewal.

Managing Cookie Preferences

Users retain the ability to manage or disable cookies through their browser settings at any time. Disabling certain types of cookies may affect the functionality of specific features on the platform. Essential cookies required for the secure operation of the site cannot be disabled without impacting access to core services.

By continuing to use the platform after being notified of cookie usage, users consent to the placement and processing of cookies in accordance with this policy.

Access to and use of the services offered through the Stake platform is conditional upon full acceptance of this Privacy Policy. Users who do not agree with any provision of this document are not permitted to register an account or access the platform’s services.

Current Version

The version of this Privacy Policy currently published on the platform supersedes all previously issued versions. Users are responsible for reviewing the policy periodically to remain informed of any updates or amendments. Continued use of the platform following the publication of a revised policy constitutes acceptance of the updated terms.

Notification of Changes

In the event of material changes to this policy, users may be notified through one or more of the following channels:

• A notice displayed on the platform’s homepage or account dashboard;
• A direct communication sent to the registered email address on file;
• An in-platform notification at the time of next login.

The date of the most recent update will be clearly indicated on this document to allow users to identify when changes were last made.

Circumstances for Data Sharing

Personal data may be disclosed to third parties in the following situations:

• To resolve account disputes or legal claims involving the user;
• To fulfill contractual obligations with service providers engaged by the platform;
• To comply with lawful requests from regulatory authorities or law enforcement agencies;
• To facilitate payment processing through authorized electronic service providers.

Disclosure Transparency

Where third parties who receive personal data are not listed on the platform, Stake Canada will disclose the identity of the recipient, the purpose of the transfer, and the volume of data shared upon request. Users who have questions about specific third-party arrangements may contact the privacy team for further details.

User Consent

By submitting personal information to the platform and accepting this policy, users provide their consent to the transfer of that data to third parties as described in this document. This consent applies to transfers carried out for the purposes of account management, service delivery, regulatory compliance, and dispute resolution.

Third-Party Obligations

All third parties that receive personal data from the platform are required to:

• Process the data only for the purposes for which it was disclosed;
• Maintain appropriate technical and organizational security measures;
• Comply with applicable data protection laws in their jurisdiction.

Limitation of Liability

Stake Canada is not responsible for the privacy practices, data collection methods, or content of any external websites accessed through links on this platform. The inclusion of a link to a third-party site does not constitute an endorsement of that site’s privacy practices or any content it contains.

User Responsibility

Users who navigate to external websites via links on this platform are advised to:

• Review the privacy policy of each external site before submitting any personal information;
• Exercise caution when providing personal or financial data on third-party platforms;
• Contact the operators of those external sites directly with any privacy-related concerns.

Stake Canada assumes no liability for any loss or damage arising from a user’s interaction with linked third-party websites or the manner in which those sites collect, store, or use personal data.